Hints
Before using the hints, did you look closely at all elements inside the envelope?
Click on the name of one of the puzzles to display the corresponding hints.
Open the hints in order.
The login (hint 1)
Read again the email sent by Santa Claus to his bank: where can the login be written down?
The login (hint 2)
Did you have a close look at Santa Claus' hat?
The login (solution)
As indicated on the email sent to his bank, Santa Claus always keeps his login with him. On the label inside the hat, a 9-digit number is written down: 989726581.
Open the hints in order.
The day and month of birth (hint 1)
Among the elements found in the envelope, which one contains Santa Claus' "fragmented memory"?
The day and month of birth (hint 2)
Solve the jigsaw puzzles ("fragments of memories"). What can you read on the back?
The year of birth (hint 3)
Have a look at Santa Claus' holiday picture: what can be read on the back?
The year of birth (hint 4)
How could you figure out when the picture was taken?
The year of birth (hint 5)
Look closely at the background of the picture, and search online to find out what city this is, and guess which year the picture was taken.
In the email sent to his bank, Santa Claus says he has to "piece together a fragmented memory", which is a hint at the puzzles. On the back, you will find the numbers "08" and "23". Santa Claus was born on August 23 (23/08)! On the back of the picture, Santa Claus indicates that he just celebrated his 60th birthday. An online search for the names "I Love Expo" and "Shanghai" that appear on the buildings allow to identify the 2010 Universal Exposition. Therefore Santa Claus was born on 23/08/50.
Open the hints in order.
"Forgot password" (hint 1)
Did you read the reminder question when clicking on "Forgot password?"
"Forgot password" (hint 2)
Who is on the picture next to Santa Claus? You should be able to answer one of the three reminder questions.
"Forgot password" (solution)
As
indicated on the back of the picture, Santa Claus went traveling with his favorite animal, Rudolph the deer, easily recognizable by his red nose. Therefore the answer to the question "What is your favorite pet?" is Rudolph.
Guess the password (hint 1)
Did you look closely at the hat?
Guess the password (hint 2)
On the post-it found hidden inside the hat, what gift from the gift list reveals the identity of Santa Claus' favorite singer?
Guess the password (hint 3)
Look at the lottery ticket: is there a number that is always selected by Santa Claus?
On the post-it hidden inside the hat, the gift "A Christmas Carol", a novel by Charles Dickens. On the lottery ticket, the number 17 is selected each time. The password is Dickens17 (upper/lowercase does not matter).